Privacy Policy

Our Privacy Commitment

At aurivolara, we take your privacy seriously and are committed to protecting your personal information in accordance with Australian privacy laws.

This policy explains how we collect, use, and safeguard your personal information when you use our services.

Information We Collect

We collect information that you provide directly and automatically through your interactions with our services:

• Contact details including name, email address, and phone number
• Financial information relevant to planning consultations
• Communication preferences and service usage data
• Website interaction data and technical information

How We Use Your Information

We use your personal information for legitimate business purposes including:

• Providing financial planning consultations and services
• Communicating about your account and our services
• Improving our services and website functionality
• Complying with legal and regulatory requirements
• Sending relevant updates and information with your consent

Legal Basis for Processing

We process your personal information based on the following legal grounds:

Primary Legal Basis: We process your data on the basis of consent and legitimate business interests.

• Contractual necessity for service delivery
• Legitimate business interests in service improvement
• Legal compliance with financial services regulations

Information Sharing

We may share your information in the following limited circumstances:

• With service providers who assist in delivering our services
• When required by law or regulatory authorities
• To protect our rights or prevent fraud
• With your explicit consent for specific purposes

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, or destruction.

Our security measures include encryption, access controls, and regular security assessments.

Your Privacy Rights

Under Australian privacy law, you have several rights regarding your personal information:

• Right to access and obtain copies of your personal information
• Right to correct inaccurate or incomplete information
• Right to request deletion of your personal information
• Right to restrict processing in certain circumstances
• Right to data portability where technically feasible
• Right to object to processing based on legitimate interests

Cookies and Tracking

We use cookies and similar technologies to enhance your website experience and provide personalized services.

Cookies help us remember your preferences and analyze website usage patterns.

You can control cookie settings through your browser or our cookie preference center.

Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy.

Retention periods vary based on the type of information and applicable legal requirements.

Children's Privacy

Our services are designed for adults and we do not knowingly collect personal information from children under 18.

18+ only

Policy Changes

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements.

We will notify you of significant changes through our website or direct communication.

Contact Us

For privacy-related questions or to exercise your rights, please contact us using the information below.

Last Updated: August 8, 2025